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1920 Northwest 18th Avenue
Northwest District, OR, 97209
United States

503-490-6866

Pomarius is a retail plant nursery, open to the public, in Northwest Portland, Oregon.  We are Portland’s premier retailer of Boxwood & Topiary.

Policies

RETURNS/EXCHANGES

All merchandise must be returned in the salable condition that it was purchased.  Thank you for your understanding and supporting small businesses like us.  

  • To receive a FULL refund, acceptable returns must be made with a Pomarius receipt within 7 days.

  • After 7 days, and up to 30 days, all returns with a Pomarius receipt will be refunded as store credit.

  • Labor (Delivery Fees, Installation, etc), and Gift Certificates are NOT refundable nor is any product that donates a portion of sales*.

Plants damaged by conditions beyond our control such as improper or delayed planting, insufficient care, extreme weather, insects, disease, animals, mechanical injury, winter damage, etc are not refundable.  In regard to plant matter, in the above specified time frames, it is the responsibility of you, the buyer to notify Pomarius at first signs of an issue and to document it so that Pomarius can offer adjusted care advice/solutions.  By offering advice/solutions Pomarius is not acknowledging any original fault in product nor is voiding our return policy.  Plants that have declined in appearance but are capable of recovering, that miss a flowering cycle, etc are not an acceptable return.   

SALE EVENTS

Sale/discounted merchandise is final sale. It is not available to be returned/refunded nor for store credit, nor exchange. No other discount or promotional deal is applicable to sale merchandise. No Holds on Merchandise prior or during Sale for discount offer. Sale pricing is not allowed for special orders, labor, nor delivery.

PARTNER OFFERS

Any promotional discount extended, including Wild Roots Farm CSA or Good Rain Farm CSA rates, are not applicable to any Special Order; Service: Design Consultation, Potting Up, Installation, Delivery, etc.; nor to the purchase of any gift card/certificate; nor any Special Event Registration. Promotional discounts can not be combined with any other discount, including offered “On Sale” pricing, use the greater discount of two offers. Transactions using a promotional discount are final sale. No returns/refunds/credits/exchanges.

*Beckel Canvas x POMARIUS Garden Box Totes are FINAL SALE. $1 from price donated to a local environmental cause + receive $.25 off your future purchases beginning next use | Begins Tuesday, June 15, 2021.

Secret Garden Yoga Participants | Event offer available on event days only: July 12, 19, 26, & August 2. FINAL SALE.

Wild Roots Farm CSA members | Thank you to those utilizing 2022’s special member offers.

SPECIAL OFFERS

A Perfect Summer’s Day GARDEN TOUR for Friendly House | Event Day Special Offer is FINAL SALE. No returns/refunds/exchanges.

PHOTOGRAPHY POLICY

DESIGNER RESALE

Pomarius no longer accepts application for designer resale. No exceptions. Thank you for supporting our small business and for your understanding.

ONLINE PURCHASES

Return Policy applies. Pomarius is not responsible for incorrect information submitted for online purchase delivery. In the event merchandise is delivered and no recipient is present for reception, Pomarius will only leave the merchandise at the specific request of the purchaser. Pomarius will not be held liable for merchandise left on the request of the purchaser. For online purchases designated as an in-store pick up, Pomarius politely requests merchandise be picked up and signed for within 48 hours of purchase confirmation. Online purchase delivery is understood as local truck delivery within Multnomah County, Oregon. Pomarius does not ship.

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Thank you for choosing Pomarius.